Terms and Conditions

Thank you for shopping at FLIPRP.com! We're revolutionizing the truck accessories industry through a focus on innovation, inspiration, and unmatched service, and the online experience we provide is designed with our customers in mind. We're all about transparency, and we want to reflect that in all that we do, from browsing and placing an order to shipping and returns. In order to build better relationships with our customers, we've simplified our terms and conditions to make them easier to process. Read on, and if you have questions, don't hesitate to ask.

Shipping and Delivery

FLIPRP.com is proud to offer fast, free shipping! In-stock orders usually take 24-48 hours to leave our warehouse and tend to reach our customers within several days. Items that are not in stock or are custom made have longer processing times. If you have questions or would like an estimate on shipping time for a custom made product, give us a call.

When receiving a freight shipment, be sure to inspect the product before signing the bill of lading. Once the item is signed for, we are usually not able to accept a return. If the item is damaged, refuse the shipment and contact us right away for further instructions.

Return Policy

FLIPRP.com provides you with a 30-day satisfaction guarantee. You may return your product for any reason within 30 days of delivery of the product. (Some restrictions apply.) If you find that you are not completely satisfied with your purchase, give us a call. If we are at fault, we will replace the parts or exchange them at our discretion and our cost.

  1. Non-defective items that have not been installed should be returned in new condition.
  2. Return Material Authorization (RMA) numbers are good for 30-days from the date of issue.
  3. The following items are not eligible for return:
    Custom and/or special order items (unless FLIPRP is at fault).
    b. Freight shipments.
    c. Items delivered more than 30 days ago.
    d. Installed items.
    e. Modified items (items that have been drilled or altered in any way).

Read more about freight shipments and returns.

If your return is due to our error, we cover all of the fees. If you are unsatisfied with the product, we will happily refund the purchase price minus a 20% return fee. Exchanges are subject to a 10% return fee.

Return Procedure

Returns are a part of shopping, we know that. We're here to help you through it.

  1. Contact Us
    Give us a call and we'll get the process started.
    Customer Service:fliprpservice@gmail.com
    Hours: 9 a.m. - 9 p.m. Monday to Friday, Eastern time
  2. Receive Return Material Authorization
    We'll send you a Return Material Authorization (RMA) along with a return shipping label to get the product back to us.
  3. Pack It Up & Ship It Back
    Pack the product in its original packaging. Include all items and note any missing parts.
  4. Receive Refund or New Item
    Once the product is received, we'll issue your refund or ship the new item.

Defective, Damaged, or Incorrect Products

Hundreds of thousands of products go through our warehouse every day. We care for each and every one of them, but sometimes things go wrong. If you receive a damaged or defective product, give us a call. We'll send you a replacement.

If you believe you have received an incorrect product because it does not fit or align correctly, there may be a simple fix. Give us a call. If we can't solve the problem we'll send you a replacement.

Order Cancellations

Orders can be canceled within 8 hours, you must email on to let us know. Cancellations for custom made products must be received within 8 hours of the order being placed. Custom made products may be subject to fees upon cancellation due to manufacturer production costs. Fees may range from $50 - $225 depending on which part of the process the cancellation is requested.

Please double check your email order confirmation for any errors as soon as you receive it. If there is an error, it is much easier to correct before any product is shipped.

Billing, Refunds, and Credits

Order payments may be collected at the time the order is placed. Returns minus the applicable restocking fees are issued when they are received and inspected by our warehouse, and will be processed using the same method as initial payment.

Accepting our Terms of Use

The terms of use below establish guidelines for your access to and use of FLIPRP.com, including any content, functionality, and services offered on or through FLIPRP.com, whether as a guest or a registered user.

Please read the Terms of Use before you start to use FLIPRP.com. By using FLIPRP.com, you accept and agree to be bound to and abide by these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or the Privacy Policy, you should not access or use FLIPRP.com.

FLIPRP.com is offered and available to users who are 18 years of age or older. By using FLIPRP.com, you represent that you are 18 years of age or older, or if you are younger than 18, you are visiting the site under the supervision of a parent or guardian.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time at our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of FLIPRP.com afterwards.

Your continued use of FLIPRP.com following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding once made.

Accessing FLIPRP.com and Account Security

We reserve the right to withdraw or amend FLIPRP.com, and any service or material we provide on FLIPRP.com, at our sole discretion without notice. We will not be liable if for any reason all if any part of FLIPRP.com is unavailable at any time or for any period. From time to time, we may limit access to some parts of FLIPRP.com, or the entire FLIPRP.com site, to users, including registered users.

To access FLIPRP.com or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of FLIPRP.com that all the information you provide on FLIPRP.com is correct, current, and complete. You agree that all information you provide to register with FLIPRP.com or otherwise, including but not limited to information provided through the use of any interactive features on FLIPRP.com, is governed by our Privacy Policy and you consent to all actions we take with respect to your information, consistent with our Privacy Policy.

Any username, password, and any other piece of information that provides access to your account must be treated as confidential. You must not disclose this information to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to FLIPRP.com or portions of it using your user name, password, or other security information. Any transaction performed under your user name and password is considered your responsibility. You agree to notify us immediately of any unauthorized access to, or use of, your user name or password, or any other such breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password, or other identifier at our sole discretion for any or no reason, including if, in our opinion, you have violated any aspect of these Terms of Use.

Intellectual Property Rights

FLIPRP.com and all its contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by FLIPRP, its licensors, or other providers and are protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use allow you to use FLIPRP.com for your personal, non-commercial use only. You must not reproduce, distribute, alter, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our FLIPRP.com, except as follows:

  • You may print or download one copy of a reasonable number of pages of FLIPRP.com for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
  • If we provide social media features with certain content, you may take such actions as are enabled by such features.

You may not:

  • Alter copies of any materials from this site.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

Trademarks

The FLIPRP name, the terms FLIPRP, the R logo design and all related names, logos, product and service names, designs, and slogans are trademarks of FLIPRP or its affiliates or licensors. You may not use such marks without the prior written permission of FLIPRP. All other names, logos, product and service names, designs, and slogans on FLIPRP.com are the trademarks of their respective owners.

Prohibited Uses

You may use FLIPRP.com only for lawful purposes and under these Terms of Use. You agree not to use FLIPRP.com:

  • In any way that violates any federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • To send, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation.
  • To impersonate or attempt to impersonate a FLIPRP employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone?s use or enjoyment of FLIPRP.com, or which, as determined by us, may harm FLIPRP or users of FLIPRP.com or expose them to liability.

Additionally, you agree not to:

  • Use any robot, spider, or other automatic device, process, or means to access FLIPRP.com for any purpose, including monitoring or copying any of the material on FLIPRP.com.
  • Use any manual process to track or copy any of the material on FLIPRP.com or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of FLIPRP.com.
  • Use any robot, spider, or other automatic device, process, or means to access FLIPRP.com for any purpose, including monitoring or copying any of the material on FLIPRP.com.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of FLIPRP.com, the server on which FLIPRP.com is stored, or any server, computer, or database connected to FLIPRP.com.
  • Attack FLIPRP.com via a denial-of-service attack or a distributed denial-of-service (DDOS) attack.
  • Otherwise attempt to interfere with the proper working of FLIPRP.com.

User Contributions

FLIPRP.com may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, comment sections, and other interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through FLIPRP.com.

All User Contributions must follow the Content Standards set out in these Terms of Use.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on FLIPRP.com, you grant us, our affiliates, our service providers, and each of their and our respective licensees, successors, or assigns the royalty-free right to use, reproduce, alter, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose/according to your account settings.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
  • All your User Contributions will follow these Terms of Use.
  • You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not FLIPRP, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of FLIPRP.com.

Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action related to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of FLIPRP.com or the public, or could create liability for FLIPRP.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of FLIPRP.com.
  • End or suspend your access to all or part of FLIPRP.com for any violation of these Terms of Use.
  • We have the right to cooperate with law enforcement authorities or court orders requesting or directing us to disclose the identity or information of anyone posting any materials on or through FLIPRP.com. You waive and hold harmless FLIPRP and its affiliates, licensees, and service providers from any claims resulting from any action taken by any of the foregoing parties during, or take as a consequence of, investigations by either FLIPRP or law enforcement.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety follow all applicable federal, state, local, and international laws and regulations. Without limit to the foregoing, User Contributions may not:

  • Contain any material that is libelous, defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe upon any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter, or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Reliance on Information Posted

FLIPRP.com includes content provided by third parties, including materials provided by other users, bloggers, third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials are solely the opinions of the person or entity providing those materials. These materials do not necessarily reflect the opinion of FLIPRP. We are not responsible or liable to you or any third party for the content or accuracy of any materials provided by any third parties.

Changes to FLIPRP.com

We regularly update the content on FLIPRP.com, but there may be times when content is not fully complete or up-to-date.

Information About You and Your Visits to FLIPRP.com

All information we collect on this FLIPRP.com is subject to our Privacy Policy. By using FLIPRP.com, you consent to all actions taken by us with your information in compliance with the Privacy Policy.

Online Purchases

All purchases through our site or other transactions for the sale of goods or services through FLIPRP.com or resulting from visits made by you are governed by our Terms of Sale, which are hereby incorporated into these Terms of Use.

Additional terms and conditions may also apply to specific portions, services or features of FLIPRP.com. All such terms and conditions are hereby incorporated by this reference into these Terms of Use.

Links from FLIPRP.com

If FLIPRP.com contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party links, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Warranties

Warranty Claims for Products Sold on FLIPRP.com
Each product on our site is backed by a manufacturer's warranty. Although the specific terms of warranties vary from product to product, many of these products are warranted for the life of the vehicle. If you want specific warranty information on a product, please contact our Customer Service Department. FLIPRP is not responsible for providing warranty or returns, but we will assist with this process with the manufacturer to help you.

Product and Pricing Information on FLIPRP.com
If a product on FLIPRP.com is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for such product. If your credit card has already been charged for the purchase and your order is cancelled, FLIPRP will issue a credit to your credit card in the amount of the incorrect price.

FLIPRP does not manufacture products. Therefore, FLIPRP relies upon the product manufacturers to provide accurate information about their products. As such, FLIPRP does not warrant the accuracy of product information on FLIPRP.com.

Your use of FLIPRP.com, its content, and any services or items obtained through FLIPRP.com is at your own risk. They are all provided on an "as is" and "as available" basis, without any warranties expressed or implied. Neither FLIPRP nor anyone associated with FLIPRP makes any warranty or representation about the completeness, security, reliability, quality, accuracy, or availability of FLIPRP.com. Neither FLIPRP nor anyone associated with FLIPRP warrants that FLIPRP.com, its content, or any services or items obtained through FLIPRP.com will be accurate, reliable, error-free, or uninterrupted. We do not warrant that defects will be corrected, that our site or the server that makes it available are free of viruses or other harmful components, or that FLIPRP.com or any services or items obtained through FLIPRP.com will otherwise meet your needs or expectations.

To the full extent of the law, FLIPRP hereby disclaims all warranties of kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose.

Governing Law and Jurisdiction
All matters relating to FLIPRP.com and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of North Dakota without giving effect to any choice or conflict of law provision or rule (whether of the State of North Dakota or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or FLIPRP.com shall be executed exclusively in the federal courts of the United States or the state or county courts that govern the State of North Dakota. We retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Waiver and Severability
No waiver by FLIPRP of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of FLIPRP to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

This Terms of Use, our Privacy Policy and Terms of Sale constitute the sole and entire agreement between you and FLIPRP regarding FLIPRP.com and replace all prior and concurrent understandings, agreements, representations, and warranties, both written and oral, regarding FLIPRP.com.

Your Comments and Concerns

FLIPRP.com is operated by FLIPRP, Inc., which is located at:
1: 5620 Grace Pl, Commerce, CA, 90022

2: 200 Docks Corner Road Suite 221, Dayton, NJ, 08810

3: 1000 High Street, Perth Amboy, NJ 08861 USA

 

All notices of copyright infringement claims should be sent to fliprpservice@gmail.com.

All other feedback, comments, requests for technical support, and other communications relating to FLIPRP.com should be directed to: fliprpservice@gmail.com.

We're Here To Help. Contact Us.

CUSTOMER LOYALTY SPECIALISTS

Mon - Fri: 9 a.m. - 10 p.m. ET
Sat & Sun: Closed

NECESITA AYUDA EN ESPAÑOL?
Lunes - Viernes: 9 a.m. - 10 p.m. ET

CHAT LOYALTY SPECIALISTS
Mon - Fri: 9 a.m. - 10 p.m. ET
Sat & Sun: Closed

SALES / SALES CHAT SPECIALISTS

Mon - Sat: 9 a.m. – 9 p.m. ET
Sun: 9 a.m. - 9 p.m. ET